![]() If you’ve had a negative experience, instead of pointing an angry finger, a more credible approach is to adopt a calm, sober tone. This includes accusatory statements that are untrue or not yet proven to be true. At the extreme end, the law prohibits defamatory statements. Therefore, the same kinds of rules apply to customer reviews as to any kind of published opinion.įreedom of speech gives you the right to express yourself, but there’s a line between appropriate and inappropriate. But publishing a review online means it’s public. We don’t moderate or censor reviews before they’re posted because we trust that the majority of our users have good intentions. But adherence to privacy laws on Trustpilot is important, so we suggest keeping your review general, and writing directly to the company to praise or complain about specific employees. We understand that it can be tempting to highlight exceptionally good or poor customer service by naming the person who served you. However, this version of the review is OK: For example, the author of this review could be asked to edit it: We also don't allow reviewers to use their review to promote other companies. Reviews on Trustpilot shouldn’t contain information that identifies people - such as names, phone numbers, or addresses. They also don’t provide much useful feedback to help the business improve: Leave out links and personal information The following reviews are too brief to tell readers what's good about the company. We suggest writing from your own individual perspective, keeping it honest and sticking to the facts. There’s no rule against only writing a handful of words in a review, but the more specific you can be, the more likely the review is to be useful. ![]() ![]() Tell people how helpful the company was! Focusing on only one element, such as product quality or delivery options, provides limited insight to readers. Increase the relevance of your review by addressing your overall experience, including the level of customer service you received. Talk about a range of elements, including customer service Here are two examples that consumers and the reviewed company might find useful: You might also offer your view on what the company is doing well, and how they can improve. Explain which factors contributed to your positive, negative or just so-so experience. We do have rules about what should and shouldn't be included when you write a review on Trustpilot, but to get you started, here's an infographic that summarizes the main points:Ī good review includes enough detail to give others a feel for what happened. That's probably why there's no "lite" version.Detailed, constructive and polite feedback in reviews is valuable input for our online review community, including the businesses reviewed. Would I buy it again now that I've used it? Nope. The most useful feature is the side bar mode where it takes up maybe 20% of my screen on my 17" MBP. However these are mostly things that may be added to your web browser by free extensions. The wrapper gives you a nice sidebar mode, the pictures zoom larger when you mouse over them, ads are slightly greyed out if you choose "Enhanced Browsing Mode" and you get drag and drop for photos and links. In a nutshell, it is little more than a wrapper around an HTML browser, meaning that you get the same page you would if you'd used Safari. It seems that the developer is more interested in the desktop version and a Pinterest app.īut I went ahead and gambled the US$4.99 and bought the mac desktop version. Was being that it has serious problems that haven't been fixed. My favorite iPad Facebook app was Friendly. I admit it, I spend far too much time on Facebook. Enhanced Facebook: zoom by just mousing over images, download albums, pin to Pinterest and more!.Notification Center: friend's birthday & notifications in menu bar or app icon.Drag and Share: posts photos from your mac by drag and drop.Mini Mode: a sleek mini view, when you just want to keep an eye on the latest posts in a corner of your screen.Quick Dock Access: quick & easy access to your facebook from your dock.Easily download photos you like in one click. You can zoom images of photo albums, profiles photos and more by just mousing over images. Facebook sleekly resizes itself when you resize the facebook window. The app icon, tells you when you have a new facebook message or a friend's birthday. Have you ever wished facebook was a little smarter for the Mac? With Friendly, you can drag and drop photos to easily post them to facebook. Join over 7 million users who enjoy Friendly on iPad and iPhone. Friendly for Facebook is the ultimate Facebook app for your Mac.
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